Privacy policy

01Data controller

The data controller is Diabaly Sécurité, Niamana près du virage wara Immeuble BMS, Bamako / MALI. For any question: info@diabalysecurite.com or +223 76 58 58 45.

02Data we collect

We only collect the data we need:

• Contact form: full name, email address, phone number, subject and content of your message;
• Technical data related to the submission: IP address, browser type, date and time of the request;
• Language preference: French or English, stored in a cookie.

The website does not offer user accounts and does not collect any payment data.

03Why we use it

• to answer your questions and quotation requests;
• to contact you by phone, email or WhatsApp about your request;
• to manage our business relationship;
• to protect the website against abusive submissions (limit on the number of requests per IP address).

This processing is based on your consent when you submit the form, on the pre-contractual steps you request (quotation) and on our legitimate interest in securing the website.

04Recipients

Your data is only accessible to authorised Diabaly Sécurité staff. It is stored by our hosting provider and passes through our email service. It is never sold, rented or transferred to third parties for marketing purposes.

05Retention period

• Contact requests: [3 years — to be confirmed] from the last exchange, then deleted;
• Technical data (IP address): kept with the request, for the same period;
• Language cookie: 12 months.

06Cookies and third-party services

• langkey: remembers your chosen language (12 months) — functional cookie;
• Session cookie: required for the website to work, deleted when you close your browser;
• YouTube: the presentation video only loads after you click the play button; YouTube (Google) may then set its own cookies;
• Google Maps: the map on the Contact page is provided by Google, which may receive your IP address;
• Fonts and libraries (Google Fonts, cdnjs): loaded from third-party servers, which receive your IP address in order to display them.

We do not use any advertising cookies.

07Security

We apply appropriate technical and organisational measures: encrypted connection (HTTPS), password-protected administration area, access to requests restricted to authorised staff.

08Your rights

In accordance with Malian Law No. 2013-015 of 21 May 2013 on the protection of personal data, you have the right to access, rectify, object to and delete your data.

To exercise these rights, write to us at info@diabalysecurite.com or via the Contact page. We will reply as soon as possible.

If you believe your rights have not been respected, you may lodge a complaint with Mali's personal data protection authority, the Autorité de Protection des Données à caractère Personnel (APDP).

09Changes to this policy

This policy may be updated, in particular if the website or the regulations change. The date of the last update is shown at the top of the page.